Blockchain Send/Transfer Issues

1 answers
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Blockchain Send/Transfer Issues
asked
[social_warfare]
I am a customer for Blockchain where i normally purchase bitcoin and use it for transactions elsewhere. About 2 weeks ago i purchased some more amount of bitcoin again from Blockchain but when trying to Send/transfer it to my invetment account , I received a notification that 'It will take up to 7 days for the transfer to complete which never happened before that way'. I sent email and other messages to Blockchain to clarify but no response, it has been over 7 days now and the transfer has never taken place. Please do you know how i go about this issues. am very desperate.
Regards.
John.

Answers

newest most voted

Hi John,

Blockchain.com has been responsive usually with their support. Is your investment account also on Blockchain.com? And had you reached a certain limit to your account in case your account was not verified? And do you have the tx ID for the transfer you made? Maybe the fees was too low?

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